Frequently Asked Questions
We Have Answers
Find answers to common questions about our services, insurance claims, and the roofing process.
Storm Damage & Inspections
Signs of hail damage include dented or bruised shingles, missing granules (check your gutters for accumulation), cracked or broken shingles, and dents on metal vents, gutters, or flashing. You may also notice soft spots when walking on the roof, circular cracks in shingles, exposed fiberglass mat, or dark spots where granules have been knocked off. Inside your home, look for water stains on ceilings, peeling paint near rooflines, or damp spots in the attic. Additionally, check other exterior surfaces like window screens, siding, air conditioning units, and deck railings for dents or damage, as these can indicate your roof was also affected. However, hail damage isn't always visible from the ground, which is why we recommend a free professional inspection after any significant storm.
Yes, absolutely! Our comprehensive property inspections are completely free with no obligation. We'll thoroughly examine your roof, siding, gutters, detached structures, and personal property to document any damage with photos, and provide you with an honest assessment of your property's condition. There's no pressure to commit to any services.
We recommend getting your roof inspected as soon as possible after a significant storm—ideally within a few days. This allows us to document damage while it's fresh and ensures you don't miss any insurance filing deadlines. Most insurance policies require claims to be filed within a certain timeframe, so don't delay.
Insurance Claims
Yes! Our trained insurance specialists handle the entire claims process for you at no additional cost. We document all damage with detailed photos, help you file your claim, meet with your insurance adjuster on your behalf, and work to ensure you get the coverage you're entitled to.
Here's our process: 1) We perform a free inspection and document all damage. 2) We help you file your claim with proper documentation. 3) We meet with your insurance adjuster to walk through the damage. 4) Once approved, we complete the work. 5) You only pay your deductible—insurance covers the rest. We handle all the paperwork and communication with your insurance company.
Don't give up! Many initial denials can be successfully appealed. We'll review the denial, gather additional documentation if needed, and help you file an appeal. Our experience with insurance companies means we know how to present your case effectively. We've helped many homeowners overturn initial denials.
For insurance-covered work, you're typically only responsible for your deductible. Your insurance policy covers the approved repairs. We work directly with your insurance company to ensure the claim covers the necessary work. If any additional work is needed beyond what insurance covers, we'll discuss that with you upfront.
Our Services
We work with a variety of roofing materials to meet your needs. Our services include asphalt shingles, which remain the most popular and cost-effective option for residential homes. We also specialize in metal roofing, offering durability and energy efficiency for homeowners looking for a long-lasting solution. Additionally, we handle flat roofs for both residential and commercial properties. We work with premium materials from trusted manufacturers and can help you choose the best option for your home and budget.
We offer emergency response services for storm damage. When severe weather strikes, protecting your home can't wait. Contact us as soon as possible after a storm event, and we'll work to get your property secured and begin the assessment and repair process.
We proudly serve homeowners throughout Indiana, Kentucky, and Ohio including Greater Indianapolis, Fort Wayne, Terre Haute, Muncie, Lafayette, Columbus, Bloomington, Cincinnati, Louisville, and many more communities.
Warranty & Quality
We offer a Limited Lifetime workmanship warranty on all our roofing installations. This means if there's ever an issue with our work, we'll make it right. Additionally, the materials we use come with manufacturer warranties that can range from 25 years to lifetime depending on the product.
Absolutely. Clear Choice Restoration is fully licensed, bonded, and insured in the state of Indiana. We maintain comprehensive general liability and workers' compensation insurance to protect you and your property. We're happy to provide proof of insurance upon request.
Clear Choice Restoration has been serving the Midwest since 2001 and incorporated in 2007. We're a family-owned and operated business with over 20 years of experience. We're proud members of the Better Business Bureau and maintain an A+ rating.
Still Have Questions?
We're here to help! Contact us directly and we'll be happy to answer any questions you have about our services or your specific situation.
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Schedule your free inspection today. No obligation, no pressure—just honest answers about your roof.